Privacy Policy

Effective date: July 31, 2026  ·  Last updated: October 15, 2026

This Privacy Policy describes how PsychogenX LLC (“we,” “us,” or “our”) collects, uses, processes, discloses, retains, and protects information through the Perfect Partner mobile application and related services (collectively, the “App”).

Perfect Partner is a relationship decision-support and reflection tool. It is not psychological treatment, diagnosis, crisis care, a relationship-safety assessment, or a substitute for individualized professional advice.

1. Summary

• Perfect Partner is intended only for adults aged 18 and older.
• The App collects account information and the relationship evaluations, notes, ratings, and other content you choose to enter.
• Account and App data are stored using Google Firebase services.
• AI requests are routed through secured server functions and then processed by OpenAI as our AI service provider.
• AI-assisted features show you what they will send and ask you to confirm first. You can choose not to be asked again and change that in Settings.
• OpenAI does not use API inputs and outputs to train its models by default unless the API customer affirmatively opts in.
• We do not sell your personal information.
• The App may allow you to protect access using a PIN or your device's biometric authentication.
• You choose when to share a score; a shared score contains only a grade, percentage, confidence level, and a link, in a branded image or text.
• Premium is an optional paid subscription; the free tier remains fully available without it.

2. Information We Collect

Account information. When you create or use an account, we may collect your email address, account identifier, authentication information managed through Firebase Authentication, account-creation date, and related account-status information.

We do not receive your ordinary account password in readable form. Authentication credentials are handled through the applicable authentication system.

Evaluation and reflection content. We collect the information you choose to enter into the App, which may include:

• names, nicknames, initials, or labels you assign to evaluations;
• ratings and responses concerning relationship dimensions;
• notes, observations, reflections, and conversation topics;
• information about relationship experiences or concerns;
• AI prompts assembled from information you submit;
• AI-generated questions, reflections, summaries, or other responses; and
• dates, status information, and other details associated with an evaluation.

This content may include sensitive or private information about you and another person.

Information about other people. We do not independently obtain information about the people you evaluate. We collect and store only the information about them that you choose to enter into the App.

Please avoid unnecessary identifying information. Do not use the App to store another person's address, contact details, account credentials, government identifiers, medical records, intimate images, financial information, or other information that you do not have a legitimate reason to record. You are responsible for using the App in a manner that respects other people's privacy, safety, and legal rights.

Technical and diagnostic information. The App and its service providers may collect limited technical information needed to operate, secure, troubleshoot, and improve the service, such as device type, operating-system version, and App version; Internet Protocol address and approximate region; authentication, security, and server-request records; crash, error, performance, and diagnostic information; timestamps and feature-interaction information; and information used to detect misuse, fraud, or security threats. We use Firebase Analytics (a Google Firebase service) to collect this technical and feature-interaction information in aggregate; it does not analyze the content of your evaluations, notes, or other App content.

Subscription and billing information. If you purchase Premium, your payment is processed by Google Play (or Apple, where applicable). We use RevenueCat, a subscription-management platform, to verify and track your subscription status and entitlements; we receive confirmation of your subscription status and entitlements but do not receive or store your full payment card details — those are handled entirely by the platform's payment system.

3. PIN and Biometric App Lock

The App may allow you to protect access using an App PIN or a biometric authentication feature supported by your device.

Biometric authentication is performed by your device and operating system. We do not receive or store your fingerprint, facial template, or other biometric identifier. The App receives only an authentication result indicating whether access was approved.

The App PIN is used to control local access to the App. Do not share your PIN. Device-level backups, restoration behavior, or operating-system functions may affect locally stored settings. Biometric and PIN protections reduce casual unauthorized access but cannot guarantee that information will remain inaccessible in every circumstance. You remain responsible for maintaining control of your device, account credentials, PIN, enabled biometric access, and device-level security.

4. How We Use Information

We may use information to: create, authenticate, maintain, and secure your account; store, display, update, and delete your evaluations; generate requested AI-assisted questions and reflections; manage your subscription and entitlements; operate, maintain, troubleshoot, and improve the App; respond to support, privacy, and account requests; detect, investigate, and prevent fraud, abuse, or security incidents; enforce applicable terms and protect legal rights; and comply with applicable law and legal process.

We do not use App content to diagnose you or another person, determine whether a relationship is safe, or make an automated decision that produces a legal or similarly significant effect.

Sharing your score. If you choose Share Your Score, the App creates a branded image or text containing your letter grade, compatibility percentage, confidence level, and our website link. It omits evaluated-person names and nicknames, evaluation notes, and characteristic details. The image or text is generated on your device and passed to its share menu, where you choose a destination. The sharing feature does not automatically upload the shared image or text to our servers. A recipient may still infer who the score concerns from context. Once you send it, recipients may save or forward it, and the service you share through processes it under its own practices.

5. AI Processing

When you request an AI-assisted feature (a Premium feature), information relevant to that request is sent from the App to secured Firebase Cloud Functions or similar server-side functions. Those functions send the request to OpenAI's API and return the generated response to the App.

This means that content included in an AI request is processed by both Google Firebase infrastructure and OpenAI. AI API credentials and other secrets are kept server-side and are not intentionally embedded in the App.

What an AI request contains. Conversation Starters offers two sharing levels. Basic sends characteristic names and available ratings from the selected assessment, including Must-Haves, items marked Need More Information, and lower- and higher-rated items. Basic does not include assessment notes, your full ranked characteristics list, relationship stage or how you met. Personalized also sends your full ranked characteristics list, relationship stage and how you met, when available. Notes from the assessment are included only when you select Include my notes. These details are sent to OpenAI to generate conversation starters. We do not add your account name, email address, account ID, the person's saved nickname or contact details to this request. However, characteristics and notes are text you enter and may contain identifying or sensitive information. Review them before sharing. Generated conversation starters may be inaccurate or unsuitable; they are optional reflection aids and do not score a person or tell you whether to continue a relationship. Reflection Prompts sends the category you select and the names of the characteristics you have listed; it does not send evaluation notes. The App does not add your account name, email address, account identifier, or an evaluated person's nickname or contact details to the Reflection Prompts request either. Characteristic names are text you enter and may themselves contain identifying or sensitive details. Avoid unnecessary identifying information about yourself or another person.

Confirmation. Before a first request in each sharing scope, the app shows what will be sent. If you choose to skip that confirmation, later requests within that scope can be sent without showing it again on that device. You can turn confirmations back on in Settings. The scopes are Reflection Prompts, Basic Conversation Starters, Personalized Conversation Starters without notes, and Personalized Conversation Starters with notes; skipping the confirmation for one scope does not skip it for another. For Conversation Starters the confirmation lists the categories and counts that will be sent, including whether notes are included; for Reflection Prompts it shows the category and the number of characteristic names. In the App this choice is a checkbox on the confirmation screen, and the Settings option is under Privacy & Security. We do not record this choice on our servers; the App keeps it on your device, separately for each account. If we change what an AI feature sends in a way that matters to your choice, the App asks you again. Deleting your account clears the choice.

OpenAI does not use API inputs and outputs to train its models by default unless the API customer affirmatively opts in. We do not intentionally opt in to model training using Perfect Partner user content.

OpenAI may generate abuse-monitoring logs containing prompts, responses, or related metadata. Under OpenAI's standard API practices, those logs may be retained for up to 30 days unless a longer period is required by law or reasonably necessary to protect OpenAI's services or another person from harm.

AI-generated content may be incomplete, inaccurate, biased, or inappropriate. Treat it as information for reflection, not as a diagnosis, prediction, professional judgment, instruction, or verdict about another person or relationship.

6. Service Providers and Disclosures

We may disclose information to service providers that process information on our behalf or provide infrastructure necessary to operate the App.

Google Firebase. Provides authentication, cloud database and storage, server functions, hosting, analytics, security, crash reporting, diagnostics, and related application infrastructure, depending on the services enabled in the deployed App.

OpenAI. Processes information included in AI requests to generate requested AI-assisted content and to operate, secure, and protect its API services under its applicable agreements and policies.

Google Play / Apple. Process your subscription purchase and billing when you upgrade to Premium.

RevenueCat. We use RevenueCat as our subscription-management platform to track purchases, entitlements, and subscription status across Google Play and Apple's App Store. When you purchase or restore Premium, RevenueCat receives a subscriber identifier (derived from your account, not your name or email), your purchased product ID, and purchase, renewal, and cancellation events from the applicable app store, and relays your current entitlement status back to our servers. RevenueCat does not receive your evaluations, notes, or other App content.

Support and communications providers. Email, hosting, domain, and communications providers may process information when you contact us, submit a request, or when we communicate with you.

Legal, safety, and business purposes. We may disclose information when we reasonably believe disclosure is required by law, legal process, or governmental request, or is reasonably necessary to investigate fraud or misuse, secure the App, enforce applicable terms, or protect the rights, property, or safety of Perfect Partner, users, or others. Information may also be transferred as part of a merger, reorganization, financing, succession, sale of assets, or similar business transaction, subject to applicable law and appropriate confidentiality protections.

7. Sale and Advertising

We do not sell personal information collected through Perfect Partner for monetary consideration. We do not use evaluation content for cross-context behavioral advertising.

Nevada residents may submit a verified request directing us not to make a future sale of covered information, as "sale" is defined under applicable Nevada law, by emailing privacy@perfect-partner.app.

8. Storage and Security

Account and evaluation data are stored using Google Firebase infrastructure. Data is protected using safeguards that may include encrypted transmission, encryption at rest provided by the service provider, authentication, server-side management of API credentials, access controls, and security monitoring.

Evaluation information is private to your authenticated account and is not publicly visible through ordinary App functionality. Authorized service providers may process information as described in this policy, and information may be disclosed when legally required.

Access to your information. Other users cannot view your profile, evaluations or notes through the App. Authorized administrators can technically access information stored in our systems. We do not routinely read your entries. We access them only as needed to provide support you request, resolve a serious operational problem, investigate fraud, abuse or security incidents, or comply with a legal requirement. Automated processing needed to operate the App and optional AI processing are described elsewhere in this policy.

No application, storage system, or security measure can guarantee complete protection. You should secure your device, use a strong and unique account password, protect your App PIN, control biometric access, install security updates, and avoid entering information you do not want stored or processed through cloud services.

9. Retention and Deletion

We retain account and evaluation information while your account remains active and as reasonably necessary to operate the App, fulfill requests, secure the service, resolve disputes, enforce agreements, and comply with applicable law.

Guest accounts. If you use the App in Guest Mode (an anonymous account not linked to an email address), we treat that account as active for 90 days from your last sign-in. Unless it has a recorded purchase or Premium entitlement (see below), if a guest account has not been signed into for 90 consecutive days, we will automatically delete it and its associated evaluations, partner profiles, and insights from our servers, the same way an in-App account deletion would. Creating a full account (email and password), or converting a guest account to one, removes it from this automatic deletion — full accounts are retained under the general policy above and are only deleted following your explicit request or in-App control. Uninstalling the App does not itself delete a guest account or its data; if you want your guest data removed sooner than the 90-day period, use the in-App "Delete Account" control (Settings) while it's still installed, or contact us as described below.

Guest accounts are eligible for automatic deletion after 90 days of inactivity. Guest accounts with a recorded purchase or Premium entitlement are excluded from this automatic cleanup. You can delete your account in Settings or contact us for help. To buy or restore Premium, first create an email account or sign in to an existing one.

You may delete individual evaluations using available App controls. Deleting an evaluation removes it from active user-facing storage, but limited copies may remain temporarily in system logs, caches, or backups until overwritten through ordinary technical processes.

To request deletion of your account, email privacy@perfect-partner.app. When an in-App account-deletion control is available, you may also use that control — this cascades to delete your evaluations, partner profiles, and insights from our servers. Deleting your account does not cancel a store subscription; see our Terms.

After verifying a deletion request, we will delete or de-identify personal information associated with the account from active systems within 30 days, except for information that must or may lawfully be retained for security, fraud prevention, dispute resolution, legal compliance, or other legitimate purposes.

Residual copies of some information may remain in backups, security logs, diagnostic records, email records, or service-provider systems under their applicable retention practices and legal obligations. Our account-cleanup code records security events that can contain an account identifier, the cleanup outcome, and technical metadata; the success event does not include evaluation content or notes. Account deletion does not itself guarantee deletion of records held separately by OpenAI, RevenueCat, Google Play, or Apple. Those records follow the applicable provider's retention practices and legal obligations. OpenAI processing and retention are described in Section 5. Contact us using the details below for privacy or deletion requests.

10. Privacy Requests

Depending on applicable law and the nature of our relationship with you, you may request access to, correction of, export of, or deletion of personal information associated with your account.

Submit a request to privacy@perfect-partner.app. We may take reasonable steps to verify your identity and authority before acting on a request. We will respond within the period required by applicable law. When no specific shorter period applies, we aim to respond to a verified request within 30 days.

11. Children's Privacy

Perfect Partner is intended only for adults aged 18 and older. You may not create an account or use the App if you are under 18.

We do not knowingly collect personal information from anyone under 18 through the App. If we learn that an underage person has provided personal information, we will review the circumstances and delete the information when appropriate. A parent or guardian who believes an underage person has used the App may contact privacy@perfect-partner.app.

12. Relationship Privacy and Safety

Evaluation content may feel highly personal. Minimize identifying details concerning another person and record only information you have a legitimate reason to retain.

Do not use the App to secretly monitor another person, store unlawfully obtained information, facilitate stalking or harassment, impersonate another person, or expose someone to foreseeable harm.

Perfect Partner does not determine whether a person is abusive, whether a relationship is safe, or whether you should begin, continue, or end a relationship. When safety may be at risk, prioritize direct assistance from an appropriate local professional, emergency service, or specialized support organization.

13. International Use

Perfect Partner is operated in the United States. Information may be processed in the United States or other locations where our service providers operate. Privacy and data-protection laws may differ from those in your place of residence. The App is not presently represented as being specifically designed to satisfy the privacy requirements of every country or jurisdiction.

14. Changes to This Policy

We may update this Privacy Policy as the App, service providers, data practices, or applicable requirements change. We will post the revised policy with an updated date and, when appropriate, provide additional notice within the App or through account communications.

15. Contact

Privacy requests, and questions about this Privacy Policy, may be directed to the addresses below:

PsychogenX LLC
Nevada, United States
Privacy requests: privacy@perfect-partner.app
Support and other questions: support@perfect-partner.app