Privacy Policy

Effective date: July 31, 2026  ·  Last updated: August 13, 2026

This Privacy Policy describes how PsychogenX LLC (“we,” “us,” or “our”) collects, uses, processes, discloses, retains, and protects information through the Perfect Partner mobile application and related services (collectively, the “App”).

Perfect Partner is a relationship decision-support and reflection tool. It is not psychological treatment, diagnosis, crisis care, a relationship-safety assessment, or a substitute for individualized professional advice.

1. Summary

• Perfect Partner is intended only for adults aged 18 and older.
• The App collects account information and the relationship evaluations, notes, ratings, and other content you choose to enter.
• Account and App data are stored using Google Firebase services.
• AI requests are routed through secured server functions and then processed by OpenAI as our AI service provider.
• OpenAI does not use API inputs and outputs to train its models by default unless the API customer affirmatively opts in.
• We do not sell your personal information.
• The App may allow you to protect access using a PIN or your device's biometric authentication.
• Premium is an optional paid subscription; the free tier remains fully available without it.

2. Information We Collect

Account information. When you create or use an account, we may collect your email address, account identifier, authentication information managed through Firebase Authentication, account-creation date, and related account-status information.

We do not receive your ordinary account password in readable form. Authentication credentials are handled through the applicable authentication system.

Evaluation and reflection content. We collect the information you choose to enter into the App, which may include:

• names, nicknames, initials, or labels you assign to evaluations;
• ratings and responses concerning relationship dimensions;
• notes, observations, reflections, and conversation topics;
• information about relationship experiences or concerns;
• AI prompts assembled from information you submit;
• AI-generated questions, reflections, summaries, or other responses; and
• dates, status information, and other details associated with an evaluation.

This content may include sensitive or private information about you and another person.

Information about other people. We do not independently obtain information about the people you evaluate. We collect and store only the information about them that you choose to enter into the App.

Please avoid unnecessary identifying information. Do not use the App to store another person's address, contact details, account credentials, government identifiers, medical records, intimate images, financial information, or other information that you do not have a legitimate reason to record. You are responsible for using the App in a manner that respects other people's privacy, safety, and legal rights.

Technical and diagnostic information. The App and its service providers may collect limited technical information needed to operate, secure, troubleshoot, and improve the service, such as device type, operating-system version, and App version; Internet Protocol address and approximate region; authentication, security, and server-request records; crash, error, performance, and diagnostic information; timestamps and feature-interaction information; and information used to detect misuse, fraud, or security threats. We use Firebase Analytics (a Google Firebase service) to collect this technical and feature-interaction information in aggregate; it does not analyze the content of your evaluations, notes, or other App content.

Subscription and billing information. If you purchase Premium, your payment is processed by Google Play (or Apple, where applicable). We use RevenueCat, a subscription-management platform, to verify and track your subscription status and entitlements; we receive confirmation of your subscription status and entitlements but do not receive or store your full payment card details — those are handled entirely by the platform's payment system.

3. PIN and Biometric App Lock

The App may allow you to protect access using an App PIN or a biometric authentication feature supported by your device.

Biometric authentication is performed by your device and operating system. We do not receive or store your fingerprint, facial template, or other biometric identifier. The App receives only an authentication result indicating whether access was approved.

The App PIN is used to control local access to the App. Do not share your PIN. Device-level backups, restoration behavior, or operating-system functions may affect locally stored settings. Biometric and PIN protections reduce casual unauthorized access but cannot guarantee that information will remain inaccessible in every circumstance. You remain responsible for maintaining control of your device, account credentials, PIN, enabled biometric access, and device-level security.

4. How We Use Information

We may use information to: create, authenticate, maintain, and secure your account; store, display, update, and delete your evaluations; generate requested AI-assisted questions and reflections; manage your subscription and entitlements; operate, maintain, troubleshoot, and improve the App; respond to support, privacy, and account requests; detect, investigate, and prevent fraud, abuse, or security incidents; enforce applicable terms and protect legal rights; and comply with applicable law and legal process.

We do not use App content to diagnose you or another person, determine whether a relationship is safe, or make an automated decision that produces a legal or similarly significant effect.

5. AI Processing

When you request an AI-assisted feature (a Premium feature), information relevant to that request is sent from the App to secured Firebase Cloud Functions or similar server-side functions. Those functions send the request to OpenAI's API and return the generated response to the App.

This means that content included in an AI request is processed by both Google Firebase infrastructure and OpenAI. AI API credentials and other secrets are kept server-side and are not intentionally embedded in the App.

OpenAI does not use API inputs and outputs to train its models by default unless the API customer affirmatively opts in. We do not intentionally opt in to model training using Perfect Partner user content.

OpenAI may generate abuse-monitoring logs containing prompts, responses, or related metadata. Under OpenAI's standard API practices, those logs may be retained for up to 30 days unless a longer period is required by law or reasonably necessary to protect OpenAI's services or another person from harm.

AI-generated content may be incomplete, inaccurate, biased, or inappropriate. Treat it as information for reflection, not as a diagnosis, prediction, professional judgment, instruction, or verdict about another person or relationship.

6. Service Providers and Disclosures

We may disclose information to service providers that process information on our behalf or provide infrastructure necessary to operate the App.

Google Firebase. Provides authentication, cloud database and storage, server functions, hosting, analytics, security, crash reporting, diagnostics, and related application infrastructure, depending on the services enabled in the deployed App.

OpenAI. Processes information included in AI requests to generate requested AI-assisted content and to operate, secure, and protect its API services under its applicable agreements and policies.

Google Play / Apple. Process your subscription purchase and billing when you upgrade to Premium.

RevenueCat. We use RevenueCat as our subscription-management platform to track purchases, entitlements, and subscription status across Google Play and Apple's App Store. When you purchase or restore Premium, RevenueCat receives a subscriber identifier (derived from your account, not your name or email), your purchased product ID, and purchase, renewal, and cancellation events from the applicable app store, and relays your current entitlement status back to our servers. RevenueCat does not receive your evaluations, notes, or other App content.

Support and communications providers. Email, hosting, domain, and communications providers may process information when you contact us, submit a request, or when we communicate with you.

Legal, safety, and business purposes. We may disclose information when we reasonably believe disclosure is required by law, legal process, or governmental request, or is reasonably necessary to investigate fraud or misuse, secure the App, enforce applicable terms, or protect the rights, property, or safety of Perfect Partner, users, or others. Information may also be transferred as part of a merger, reorganization, financing, succession, sale of assets, or similar business transaction, subject to applicable law and appropriate confidentiality protections.

7. Sale and Advertising

We do not sell personal information collected through Perfect Partner for monetary consideration. We do not use evaluation content for cross-context behavioral advertising.

Nevada residents may submit a verified request directing us not to make a future sale of covered information, as "sale" is defined under applicable Nevada law, by emailing dr.b.gruner@gmail.com.

8. Storage and Security

Account and evaluation data are stored using Google Firebase infrastructure. Data is protected using safeguards that may include encrypted transmission, encryption at rest provided by the service provider, authentication, server-side management of API credentials, access controls, and security monitoring.

Evaluation information is private to your authenticated account and is not publicly visible through ordinary App functionality. Authorized service providers may process information as described in this policy, and information may be disclosed when legally required.

No application, storage system, or security measure can guarantee complete protection. You should secure your device, use a strong and unique account password, protect your App PIN, control biometric access, install security updates, and avoid entering information you do not want stored or processed through cloud services.

9. Retention and Deletion

We retain account and evaluation information while your account remains active and as reasonably necessary to operate the App, fulfill requests, secure the service, resolve disputes, enforce agreements, and comply with applicable law.

Guest accounts. If you use the App in Guest Mode (an anonymous account not linked to an email address), we treat that account as active for 90 days from your last sign-in. If a guest account has not been signed into for 90 consecutive days, we will automatically delete it and its associated evaluations, partner profiles, and insights from our servers, the same way an in-App account deletion would. Creating a full account (email and password), or converting a guest account to one, removes it from this automatic deletion — full accounts are retained under the general policy above and are only deleted following your explicit request or in-App control. Uninstalling the App does not itself delete a guest account or its data; if you want your guest data removed sooner than the 90-day period, use the in-App "Delete Account" control (Settings) while it's still installed, or contact us as described below.

You may delete individual evaluations using available App controls. Deleting an evaluation removes it from active user-facing storage, but limited copies may remain temporarily in system logs, caches, or backups until overwritten through ordinary technical processes.

To request deletion of your account, email dr.b.gruner@gmail.com. When an in-App account-deletion control is available, you may also use that control — this cascades to delete your evaluations, partner profiles, and insights from our servers.

After verifying a deletion request, we will delete or de-identify personal information associated with the account from active systems within 30 days, except for information that must or may lawfully be retained for security, fraud prevention, dispute resolution, legal compliance, or other legitimate purposes.

Residual copies may remain temporarily in encrypted backups, security logs, diagnostic records, email records, or service-provider systems and will be removed or overwritten under the applicable backup, log, and provider retention cycles. Deletion from our systems does not necessarily cause immediate deletion from a service provider's short-term security or abuse-monitoring records when that provider independently retains such records under its applicable terms or legal obligations.

10. Privacy Requests

Depending on applicable law and the nature of our relationship with you, you may request access to, correction of, export of, or deletion of personal information associated with your account.

Submit a request to dr.b.gruner@gmail.com. We may take reasonable steps to verify your identity and authority before acting on a request. We will respond within the period required by applicable law. When no specific shorter period applies, we aim to respond to a verified request within 30 days.

11. Children's Privacy

Perfect Partner is intended only for adults aged 18 and older. You may not create an account or use the App if you are under 18.

We do not knowingly collect personal information from anyone under 18 through the App. If we learn that an underage person has provided personal information, we will review the circumstances and delete the information when appropriate. A parent or guardian who believes an underage person has used the App may contact dr.b.gruner@gmail.com.

12. Relationship Privacy and Safety

Evaluation content may feel highly personal. Minimize identifying details concerning another person and record only information you have a legitimate reason to retain.

Do not use the App to secretly monitor another person, store unlawfully obtained information, facilitate stalking or harassment, impersonate another person, or expose someone to foreseeable harm.

Perfect Partner does not determine whether a person is abusive, whether a relationship is safe, or whether you should begin, continue, or end a relationship. When safety may be at risk, prioritize direct assistance from an appropriate local professional, emergency service, or specialized support organization.

13. International Use

Perfect Partner is operated in the United States. Information may be processed in the United States or other locations where our service providers operate. Privacy and data-protection laws may differ from those in your place of residence. The App is not presently represented as being specifically designed to satisfy the privacy requirements of every country or jurisdiction.

14. Changes to This Policy

We may update this Privacy Policy as the App, service providers, data practices, or applicable requirements change. We will post the revised policy with an updated date and, when appropriate, provide additional notice within the App or through account communications.

15. Contact

Questions and privacy requests may be directed to:

PsychogenX LLC
Nevada, United States
Email: dr.b.gruner@gmail.com